Privacy Policy

1. Introduction

BRANDI ("we", "us", or "our") operates a marketplace platform that connects brands with qualified representatives for events, fairs, and expos. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using BRANDI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

2. Data We Collect

We collect the following categories of personal data:

• Account information: Name, email address, phone number, profile photo, and role (brand or representative).
• Profile data: Professional experience, categories of expertise, location, languages spoken, and training video submissions.
• Event data: Event details you create or apply to, including dates, locations, budgets, and application history.
• Payment data: Billing addresses and payment method details processed securely through our third-party payment provider (Stripe). We do not store full credit card numbers on our servers.
• Usage data: Log data, device information, browser type, IP address, pages visited, and interaction patterns.
• Communications: Messages exchanged through our platform and support inquiries.

3. How We Use Your Data

We use the information we collect to:

• Provide, operate, and maintain our platform.
• Facilitate connections between brands and representatives.
• Process payments and manage commissions.
• Send transactional notifications (booking confirmations, payment updates, event reminders).
• Improve our services through analytics and user feedback.
• Enforce our Terms of Service and protect against fraudulent activity.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Other users: Your public profile information is visible to brands or representatives as necessary for the marketplace to function.
• Service providers: Third-party providers who assist in operating our platform (e.g., hosting, payment processing, email delivery, analytics).
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, subject to legal retention obligations.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@brandi.com. We will respond within 30 days.

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain data for up to 24 months to comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized or aggregated data may be retained indefinitely for analytical purposes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@brandi.com
• Data Protection Officer: dpo@brandi.com